Visitor Monitoring

Introduction

Regrowz (“the Company”) is committed to protecting the security of any personal data held by the Company. This Privacy Policy sets out how we protect and manage any personal data that we hold.

Collecting Personal Information

In the course of business it is necessary for us to collect data. This information allows us to identify who an individual is for the purposes of our business, share data when asked of us, contact the individual in the ordinary course of business and transact with the individual. Without limitation, the type of information we may collect is:

We may collect other data about an individual, which we will maintain in accordance with this Privacy Policy.

We may also collect non-data about an individual such as information regarding their computer, network and browser. This may include their IP address.

How information is collected

Most information will be collected in association with an individual's use of our Website, purchasing products, an enquiry about the Website or generally dealing with us. However we may also receive data from other sources such as advertising, an individual's own promotions, public records, mailing lists, contractors, staff, recruitment agencies and our business partners. In particular, information is likely to be collected as follows:

As there are many circumstances in which we may collect information both electronically and physically, we will endeavour to ensure that an individual is always aware of when their data is being collected.

We may also collect anonymous data such as traffic, IP addresses and transaction statistics, which may be used and shared on an aggregated and anonymous basis.

Use of Cookies

Cookies are small text files that are placed on your computer by websites that you visit so that the computer will be recognised on your return to the site. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site such as time spent by users, site performance, most visited pages etc. The data collected by our servers and/or through cookies which may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above. Please see our cookie policy here

Use of Data, Security and Data Retention

The Company endeavours to implement all reasonably practicable measures to protect personal data from loss, unauthorised access, misuse, modification or disclosure.

The Company will not keep personal data unless there is a justifiable business or legal purpose and all personal data will be erased when it is no longer required for that purpose.

All personal data will only be processed by the Company’s employees and sub contractors of the company.

Access to Personal Information, Rectification and Removal

GDPR grants you the right to access personal data which the Company may hold about you. Upon request the Company will provide details of personal data held relating to you, including:

You have the right to request the rectification of any incomplete or inaccurate personal data we hold concerning you at any time and the Company is obliged to rectify the information upon receipt of your request.

You have the right to request erasure of any personal data we hold concerning you at any time, except where we are required to store the information for legal, accounting or contractual purposes.

If you want to do this please contact us on customersupport@regrowz.com or call us on 02037000063.

How to get a copy of your personal information

You are entitled, to a copy of all information and details we hold about you with no cost. If you wish to request all personal information you can do so by writing to us at:

Regrowz Ltd
20 Ropemaker Street
London
EC2Y 9AR

Now under regulation you have the right to get a copy of personal information as a digital file, so you can keep it for your own personal use or provide it to another organisation if you choose to. If you want to do this, please contact us on customersupport@regrowz.com or call us on 02037000063.

How to withdraw your consent

You can withdraw your consent if you no longer want us to hold or use your personal information at any time. Please contact customersupport@regrowz.com if you want to do so.

Please note that by withdrawing your consent, we will not be able to tell you about our products, services or various offers that may benefit you.

Sending date outside the EEA

Regrowz may only send your data outside of the European Economic Area (EEA) to work with our suppliers who help us run the services.

If we do transfer your personal information outside the EE to our suppliers, we will make sure that it is protected to the same extent as in the EEA.

Revisions to this Policy

Regrowz Ltd may amend this Policy at any time and the website will be updated accordingly. We therefore advise you to return to this policy on a regular basis to review any changes that may be made.

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